Shipping: 

Standard Next day Delivery:
Our standard UK delivery charge is £6.50 per order no matter how many cases you order.

Orders received by 1pm will be despatched the same day.  If you order between 1 pm on Friday and 1 pm on Monday, your order will be delivered on Tuesday (Exception: Bank Holidays. It will be by Wednesday). 

It is our policy to stock all items which we list on our website and to ensure that our suppliers are able to restock us every week.  Due to the large number of premium wines listed on our site it may be the case that several people have ordered cases of the same wine over 1-2 days and therefore we will not be able to fulfil the order until the next delivery from our supplier.

If a particular wine is in high demand and is out of stock we will contact you only if delivery of the item is likely to take more than 7 days. In these rare cases we will advise you of the delivery time frame we can meet, or recommend an alternative wine or refund your payment if you do not want to proceed with the order.

QP Wines can deliver to all countries. Please contact us at info@qpwines.com for any specific delivery requests and rates.

Delivery to Northern Ireland and North of Scotland: £15.00

Delivery to Channel Islands, Republic of Ireland: £17.00

Belgium	£18.50
France	£18.50
Germany	£18.50
Luxembourg	£18.50
Netherlands	£18.50

Returns: 

We are committed to giving you complete satisfaction. If you are not completely satisfied with any QP Wines product, simply return it within 28 days of receiving it, and we will promptly issue a refund for the value of the item, or replace the product (your choice) free of charge.
It must be in a saleable condition in its original, undamaged packaging, and we will consider the overall condition when making a refund (this does not affect your statutory rights in the event of faulty goods).
If you intend to return any part of your order, please e-mail us at info@qpwines.com.  Then return the goods along with a letter explaining why you are returning the product and enclose it with your shipment. Carefully secure and package the merchandise to prevent damage in transit (the package with remaining product must be returned).

If there are breakages in transit please save the merchandise and the package it arrived in and notify us immediately.
Please note: All exchanges or returns must be shipped  within 30 days of receiving your order together with a letter detailing why you are returning the product. Shipping and handling charges are NOT refundable unless the goods delivered were incorrect, damaged or faulty.